At Vraja Technologies, we don’t just implement ERP — we transform it into a powerful, business-accelerating engine tailored to your needs. With decades of combined experience in Odoo Customization, ERP solutions, and digital transformation, we know what it takes to streamline operations across industries.
We are excited to present two new features today that are intended to solve particular issues that companies in the services, sales, and construction industries encounter. Whether you're tracking field technician performance or improving customer communication, these Odoo ERP tools give your processes automation, clarity, and speed.
These changes demonstrate why Odoo remains the industry leader when comparing Zoho vs Odoo or searching for the finest inventory management systems with field service features.
Feature 1:
A more intelligent way to monitor technician performance with a simplified service report .
Business Situation: Field Services in the Building Sector
Assume that your business sells, installs, repairs, and even rents out construction equipment. The machines are accompanied by services such as
- Installation and commissioning of equipment
- Both planned and urgent maintenance
- Mechanical or electrical repairs
- Inspections conducted on-site
- Renting and maintaining equipment
The engineers and technicians in your field team are always on the go. However, one problem persists:
How effectively are you using your workforce?
Do your professionals make money from the hours they put in? Are your labour charges reasonable? Are certain jobs over-serviced or under-billed?
The Simplified Service Report is useful in this situation.
The objective is to see how labour charges compare to work hours.
This new tool assists firms in tracking and comparing technician performance in order to give a clear picture:
Hours of Technician Work 👷♂️
- Total hours spent by each technician
- Running totals by quarter, month, week, or day
- Historical and current analysis
💰 Labour Fees
- Total amount of labour for each technician
- Fees associated with service goods classified as "All / Service"
- Information taken straight from invoices and field service tasks
The Challenge with Default Odoo ERP
While Odoo offers modules like Field Service, Timesheets, Projects, and Invoicing, it distributes technician data across several models and views. Extracting a consolidated view — hours worked versus hours billed — requires jumping between apps or building complex custom reports.
Even experienced users find it difficult to:
- Aggregate technician-specific hours
- Link labour invoices to field service tasks
- Identify discrepancies between time spent and time billed
The Solution: A Custom Odoo Dashboard Tailored for Service Teams
Vraja Technologies tackled this by building a customized Odoo dashboard that pulls together:
- Timesheet entries
- Project task data
- Labour-related invoices
- Service product categories
The result? A visual, real-time comparison of actual work hours and billed time, broken down by technician and timeline.
With this feature in place, companies can:
- Spot underperforming or overburdened technicians
- Identify unbilled work and revenue leakage
- Make data-driven staffing and pricing decisions
Feature 2:
Instant, Simple, and Quick Communication by SMS Sent Straight from the Odoo Sale Order Screen ✉️ Because an email isn't always quick enough
Everyone has experienced it: after confirming a sale, you must now:
- Notify the client
- Remind them to pay.
- Give a delivery date.
- Or simply write a note of gratitude.
If you could accomplish all of that without launching a separate window or application, wouldn't that be simpler?
For this reason, we integrated a Send SMS from Sale Order function directly into Odoo ERP.
How It Works
From the Sales Order screen in Odoo:
- Choose a predefined message template
- Click “Send SMS”
- Your customer gets the message instantly — no email filters, no app-switching
What Can You Send?
- 📦 Order Confirmations
- 💳 Payment Reminders
- 🎁 Promotional Offers
- 🔄 Order Updates
- 🙏 Thank-You Notes
This tool is especially useful for businesses looking to maintain a personal, professional, and instant communication channel with their customers — all from a single interface.
Why This Matters
Customers expect speed and clarity, and this feature helps businesses deliver just that. Whether you're in retail, manufacturing, or services, being able to send a timely text message can:
- Improve customer experience
- Reduce missed payments or delivery issues
- Strengthen brand loyalty
No more juggling SMS tools or CRMs — it’s all native to your Odoo ERP.
Why Companies Have Faith in Vraja Technologies
Vraja Technologies, a certified provider of Odoo Implementation and Odoo Customisation Services, focusses on using intelligent, scalable solutions to transform company operations.
We assist companies in a variety of sectors, whether you're using Zoho, an old ERP, or Odoo for the first time:
- Easily migrate and implement Odoo
- Tailor each element to your workflows.
- Integrate platforms and technologies from third parties.
- Create automation, reports, and dashboards based on your KPIs.
Indeed, we use Odoo's power to create some of the greatest inventory management solutions.
Ready to Take Odoo Further?
If you're looking to hire Odoo developers who understand your business and deliver real results, let's connect.
Contact Vraja Technologies today. Explore what customized Odoo solutions can do for your operations. Discover smarter ways to work — from the field to the sales desk